Frequently Asked Questions (FAQs)

Navi Mumbai - Location & Timing

- Online business only

- We are open all days from 10 am to 8 pm (except pre-announced holidays).

Email ID : 

Calling / WhatsApp Helpline
Yes, you can reach us at 9321637525 

Instagram - You can send us a message on:  
Facebook - You can send us a message on:

Online on
You can place your orders online directly on

You can complete the checkout process by either of the payment gateways – PayU, Razorpay.

Ordering through helpline
If you are facing issues placing an order online on the website, you can contact our helpline number for assistance. Team will help you place order either online or in offline mode

  • What are the accepted payment methods for domestic transactions?
    - We accept the following modes of payment for domestic transactions through PayU, Sezzle, Razorpay, Paypal, UPI payment gateways:
    - Net Banking - all major banks
    - Debit Cards - all major banks
    - UPI (BHIM, Google Pay, Amazon Pay, PhonePay etc.)

Product once sold cannot be returned OR exchanged. There are no refunds available either.

We take utmost care while packing the products in case of shipping through our courier partners. However, if the product gets damaged during shipping, we will replace the same product. Replacement or exchange shall be given only if there are any damages and with in 2 days of delivery, if its more than 2 days then there shall be no replacement / exchange ( unboxing video is must). For replacement, the item needs to be couriered back to the address we provide and we shall replace it and courier once we get back your parcel (stone fallen or stone coming out or pearls fallen will not be considered as a damage as it can be stuck back)

All of the products are made with base of alloy/ brass/ copper with matte/ imitation golden color.

No. there is guaranty or warranty but we promise to deliver premium quality products to customer